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Chumba hold the following gambling licenses : Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.
Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
Restricted Countries. Players from United Kingdom NOT accepted. Slots RTP. Chumba Casino do not give the RTPs for their games.
Comp Points. There does not appear to be a comp points system in place at Chumba Casino. Closing Thoughts. Associated By Company.
Chumba Casino. LuckyLand Slots. Other Associations. Best Casinos: United Kingdom. However, their officials are planning to add new games soon, including roulette and several other table games, according to the information I have received from company representatives.
Chumba Casino has a remarkable mobile casino. I feel safe saying that the experience is even better than playing on a desktop computer.
The website is responsive, the games load fast, and there are no lags or glitches. All of the games available on the main website are also available in the mobile version.
There is no need to download any app. All you need to do is type chumbacasino. Moreover, the Chumba Casino games in the mobile version are actually organized into sections All Games, Slots, Blackjack, Video Poker , which is a big plus over the full website.
To purchase, or purchase as Chumba Casino calls it, real money and get Sweeps Coins, you need to click on the red Buy Now button at the top of your screen.
This is not a lot but most US and Canadian players will find something that works for them. To redeem Sweeps Coins for real money, you first need to click on the green Redeem button at the top of the screen.
Instead of relying on a third-party wallet, the redeemed prizes are now paid directly to your bank account, which has significantly decreased the payment processing times.
Chumba Casino is the only online casino open to Americans that will send your money, for free, directly to your bank account within about a week.
The customer support team at Chumba Casino works around the clock to answer all the questions you might have and deal with any issues that might arise on your end.
Unfortunately, there is no live chat or phone support feature available, which is a shame since this has become a must-have for the majority of online casinos in recent years.
There are many good things about this online casino, but there is some room for improvement too. Obviously, the two main highlights are the Sweepstakes System that allows players from the US to play legally for real money.
Also, the no-purchase bonus that is automatically awarded to all new players is another big positive. More games, live dealers, and more purchase and redemption methods would be a big plus as well.
Dusan is a writing and online gaming enthusiast with wide-ranging experience in both. Dusan joined the Beat The Fish team in , contributing numerous gaming reviews and breaking news stories.
All games are optimized for bot desktop and mobile gameplay. One of the downsides to Chumba Casino is that not many payment methods are available for deposits and withdrawals.
The only way to purchase Gold Coins is through Visa or Mastercard, which can be quite troublesome if you do not own a credit or debit card.
Luckily, there are no fees attached for purchasing the Gold Coins and they are usually accredited instantly to your player account.
The same two options are available for withdrawing your Sweep Coins to real money. And since withdrawals made to a credit or debit card take notoriously long, you could wait up to 10 business days to receive your winnings.
Be sure to verify your documents before requesting a withdrawal to speed up the process, this could shave off an extra few business days.
There are many reviews out there which condemn Chumba Casino for not paying on time. Since all payments are requested to be withdrawn to a credit or debit card, it is up to your card issuer to review the withdrawal request first.
Keep in mind that your bank might enforce strict anti-laundering regulations which could hinder or delay your withdrawal request.
By verifying your documents first, you will speed up the process of the withdrawal. Once all documents are verified, the casino will send you a digit by email, which needs to be entered every time a withdrawal is requested to make the transaction is authorized.
These extra steps ensure that your money reaches its destination in good order. Good customer support is the foundation of every online self-respecting online presence.
This is why Chumba Casino has put together a friendly customer support team. They can be contacted through the online contact form on the website, which will create a ticket in the Zendesk system.
While not as fast as live chat or telephone, one can expect an answer back within 3 days, even on weekends. You may also contact them on their Facebook or Twitter page.
Chumba Casino is owned and operated by VGW Malta Limited since ; a company based on the small Mediterranean island of Malta. Since all of their games are made in-house or by a closely related third party, there is no regulatory body that audits the fairness of their games.