Compare Virgin Mobile cell phone plans and phones by using our comparison tool below. You can also take a look at Virgin Mobile user ratings and reviews. For example, if you need 2 lines with 1 GB of data each, you would select 2 GB of data with the data slider below. Established in , Virgin Mobile offers worry-free, no-contract wireless plans for any and every consumer. And the best part?
Your current account balance will be displayed at the top of your session just below the top menu bar. To check your balance on the go you can always call the number Hong Kong and South Korea. In the U. Service Quality: 2. The registered long code or short code of the event gateway. Explains how to opt-in to a particular promotion or mobile initiative.
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Online Bingo Play our exciting range of 75 and ball Bingo games. The Cold Weather Shop, slide 2 of 5, active. Free Grocery Pickup Start an Order. We moved your item s to Saved for Later. Nest Wifi, slide 4 of 5, Activate to move to this slide. In your cart, save the other item s for later in order to get NextDay delivery. Fall Hosting. Strong connection. New members only, must opt in. You can go to cart and save for later there. How Virgin mobile slice short codes your experience with this page?
You may have seen a shortcode charge appear on your phone bill.
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Compare Virgin Mobile cell phone plans and phones by using our comparison tool below. You can also take a look at Virgin Mobile user ratings and reviews. For example, if you need 2 lines with 1 GB of data each, you would select 2 GB of data with the data slider below. Established in , Virgin Mobile offers worry-free, no-contract wireless plans for any and every consumer.
And the best part? Are you wondering if Virgin Mobile is your best bet? Check out some of our reviews from customers like you. Find out what people are saying about Virgin Mobile and whether they would recommend the coverage and customer service to other users. Posted on: January 22nd, by mukondomiA. This review is the subjective opinion of the user and not of PhoneDog.
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US Mobile. Verizon Wireless. Virgin Mobile. Good for International Use. Have your own Virgin Mobile experience? Share it with us! Average user reviews Based on Reviews Overall 2. Service Quality 2. Customer Service 2. Sort by Oldest Latest Negative Positive. Service Quality: 2. Customer Service: 1. Overall: 1. Overall: Review Rating:. Would Not Recommend to a friend. Trust me you don't want to go through this Posted on: January 22nd, by mukondomiA.
First time ever writing a review and this is because I bought a phone three weeks ago and still haven't received it, it is so stressful cause when I call them they don't seem to have any idea of where the phone is but to lie to me that they will get back and here I am three weeks still no one has reached out to me yet.
This is an experience no one will ever want to go. Service Quality: 1. So much for 7 years of loyal service with Virgin Mobile Posted on: January 17th, by shoman So shortly after my father passed away last month, we decided to move my mom's mobile phone service to one of our existing accounts and pay for it ourselves - saving her money since she is now down to one income. I called Virgin Mobile the day of the switch to let them know of the situation and was told by them that as of that day, there would be no further charges as this was a prepaid service.
Low and behold within a day they charged her credit card for another month. After calling them to get it straightened out only to be told by the phone rep that her account could no longer be accessed and was hung up on, I emailed them. They responded that a refund was initiated and we should see it within 5 days.
Their response was that if she had only used another 15 mts of service, the refund would have been issued but since she had used 21 mts of service, they were not going to refund her anything.
What an unethical way to treat a customer after 7 years of loyal service. This is how Virgin Mobile operates. Spread the word if you ever find yourself in discussions concerning mobile phone service.
I wanted to getmy virgin mobile phone unlocked so I could use it with another carrier. I made four calls to their 'customer service' department to try to get this accomplished. I was told three different things by three different representatives, only to find out, on the fourth call, that they would not unlock MY phone, because I did not do it within a specified time frame So, now I am stuck with a phone that I cannot use, and I will damn sure never go back to Virgin Mobile.
I would give them less than one star if I could. Disgusting service. Posted on: April 16th, by mrjake. I have been getting stuffed around for the past week over trying to give them the correct items for a credit check on me. First i went in store to set up the plan, gave them what they asked for and was told to wait till they heard back and that they would call me when they heard back from the credit review team.
Person at the store clearly not doing their job. So, i spoke to someone over the phone, we scrapped that plan to just do it online, he then gave me a email to send my items for the credit review through and he didn't give any specific information on how you are exactly meant to do it, you have to put your reference ID in the subject name of the email and so because i was not told of this, that email didn't work, i called up and was told it was then told it was incorrect email and was given another.
They also said to sent it to the first email they gave me which they said themselves is incorrect. Now, all this screwing me around and i asked if they were going to do anything in return for all the mishaps and people not doing their jobs. They said no we cannot.
That was the breaking point for me, they messed me around for an entire week, wasting my time, my phone credit, my effort, causing lots of confusion and frustration and they won't even do anything to make up for their faults.
This company should not even be open, this company should have been closed down a long time ago, they have horrible customer service, clueless employees and really don't seem to care for their customers at all. For your own sake, do NOT go with virgin mobile, or you will have many regrets to come throughout your experience with them this was not my first time with them, had a account with them quite a while ago and it was pretty shocking service.
Virgin Mobile Canada Posted on: March 14th, by greza. When I called customer service the agent just said, "Sorry but we can't do anything about it, whatever your account was showing was an error. We can't stop paying bills and say oh Is that a trick to make money and hoping that we won't see. The system was misleading me all these months? This is awesome customer service! Never recommend Virgin Mobile to anyone please.
I wish I could give this a 0! This was the worst company ever! I bought an LG Tribute with unlimited Talk, text, and data. The phone wouldn't activate over their website, so I had to call the Customer Service. I talked to one lady that I could hardly understand, she couldn't figure it out so she sent me to another person, who then made me repeat exactly what I said to the first lady, who then sent me to another person that made me repeat what I said to the first 2 people who then "accidentally" hung up on me.
I could hardly understand any of them, never got any help, went around in circles for 2 hours and phone is still not activated. Phone will be going back to Best Buy tomorrow and I'll be going with a different company for sure!!! Customer Service: 2.
They are crooks! Posted on: October 24th, by Anonymous.
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You may have seen a shortcode charge appear on your phone bill. These codes refer to a service or company you have given money to, such as a charity donation or a TV phone vote. They are usually 5 or 7 digits long and will show up on your bill as the number you texted or dialled followed by the charge.
These services can be activated by sending a text message to a 5-digit number with a specific keyword, sending a request to a website or calling from your mobile.
It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia. What is a shortcode? There are two main types of shortcode charges. One-off service — these include charity donations and voting by text during TV shows like The X Factor.
These are one-off charges and the cost of these messages will be displayed during the show or charity campaign. Subscription services — these include gambling, news and sports updates or games.
Subscription services generally run for an extended period of time, only stopping when you inform the company that you want them to stop. How can I find specific shortcodes? If you want to find what a specific shortcode relates to, you can search for it on our PDF list. How can I stop shortcode messages?